Lawrence Public Library

Does this completely answer your question?, directors, Carl Birkmeyer and Jeff Lifton ; writers, Kathy Coster and Carl Birkmeyer

Label
Does this completely answer your question?, directors, Carl Birkmeyer and Jeff Lifton ; writers, Kathy Coster and Carl Birkmeyer
Language
eng
Characteristic
videorecording
Main title
Does this completely answer your question?
Oclc number
26027986
Responsibility statement
directors, Carl Birkmeyer and Jeff Lifton ; writers, Kathy Coster and Carl Birkmeyer
Runtime
16
Summary
Designed to emphasize the importance of the reference interview and to review the necessary skills for an effective interview. The four basic stages of the interview - setting the tone, getting the facts, giving the information, and providing follow-up - are described and demonstrated. The basics of telephone interviews are also covered
Technique
live action
Mapped to

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